My latest assignment is a (fairly sizable) piece of work to customise the SAP Customer Relationship Management (CRM) Interaction Centre Web Client (ICWC or IC Web Client).
It seems that we are boldly going where no person has gone before and I am finding the documentation of the ICWC a little on the thin side.
So, from today I am going to start documenting all the little ICWC secrets I find. I trust this will be useful for someone. I am expecting it will serve as a helper for me but if you are one of the 3.14 people reading this blog and happen to be working with the ICWC AND you find this helpful, then lashings of ginger beer all around!
Technorati tags: SAP, CRM, ICWC, ICWebClient
7 responses so far ↓
theotherthomasotter // Saturday, 2 December 2006 at 13:46
Nigel,
just drop me an email. There are a couple of folks I can put you in touch with.
nigeljames // Tuesday, 12 December 2006 at 14:19
Thanks for that Thomas. That is very kind of you.
Dinesh // Sunday, 3 February 2008 at 15:46
Dear Thomas, I m dinesh from London and looking for a job. I have work wxperience in IC winclient but not in Webclient. Can you please asssist me with the relevent documentation to understand IC webclient please??? Many thanks for your time…. your feed back is awaited..
regards,
Dinesh.
Sreehari // Friday, 8 February 2008 at 4:55
Dear Thomos,
I am working on Quality Management in SAP CRM 7.0. I am planning to learn ICWC . could you please provide me the doucumentation for
ICWebClient. My mail is sreehari.bulle@gmail.com
Regards,
Sreehari
Abdellah Coco // Friday, 28 March 2008 at 15:42
Hi there,
I am planning to work with CRM2007 ICWC soon. Please kindly drop me the config doco.
Thanks in advance
Cheers
Abdellah
samrat // Wednesday, 23 April 2008 at 22:35
Dear Thomos,
I am SAP CRM consultant and i would like to know more about ICWC. if u have any CR pdf Please share that and your documentation will be v much appreciated. Please email me at singh.b@live.com
Regards,
samrat
Parameswari // Friday, 2 May 2008 at 7:52
Dear Thomas
I am also learning SAP CRM focusing ICWC.Please send me the copy.Much appreciated.My email is charmlu@gmail.com
Regards and Thanks
Parameswari
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